Authentication provider outage

Incident Report for ept AI

Resolved

Our service provider is back online and the system is operating normally.

Posted Mar 25, 2025 - 12:00 PDT

We are continuing to investigate this issue.

Posted Mar 25, 2025 - 11:31 PDT

We are currently investigating an issue related to logins in our system. We believe this is related to an outage from our authentication provider.

Posted Mar 25, 2025 - 11:30 PDT

This incident affected: ept AI web app and ept AI chat websocket API.